The cloud-based system built for hotel owners. Track every guest, every room, every shilling — on any device, from anywhere.
No credit card required • Setup takes 2 minutes • Cancel anytime
Designed by hotel operators for hotel operators. No training required — if you can use a phone, you can use this.
See every room's status at a glance — Vacant, Occupied, Overdue, or Reserved. Click any card to act instantly.
Capture name, ID, phone, and payment method (Cash, M-Pesa, Card, Bank Transfer) in one fast form. Returning guests are flagged automatically.
When a repeat guest checks in, a green banner shows their previous stay count and last visit date — so staff can greet them properly every time.
After checkout, rooms automatically flip to "Needs Cleaning." Staff mark rooms Clean or In Progress directly on the room grid — no extra app needed.
Flag any room as Under Maintenance and it's instantly blocked from check-in. Toggle maintenance on or off room-by-room from the dashboard.
Select multiple overdue rooms and check them all out at once. Ideal for busy mornings when several guests need processing before new arrivals.
See your full month or week at a glance. Visualize occupancy patterns, upcoming check-outs, and gaps to fill.
Reserve rooms for walk-ins and phone bookings days ahead. Guests show as Reserved until they physically arrive.
Extend a guest's stay with additional payment in seconds, or process an early checkout with a prorated summary.
Add, rename, or remove rooms in bulk. Organise your floor plan and keep your inventory matching your physical property.
Give each receptionist their own login. All actions are tracked and the ledger stays accurate no matter who's on shift.
Staff leave notes for the incoming shift — maintenance issues, VIP guests, pending payments. A shared log that keeps every shift informed.
End-of-day summaries, weekly and monthly revenue breakdowns. Print professional audit reports for ownership.
Visual 7-day, 30-day, or 90-day revenue chart on the main dashboard. Spot busy periods, slow weeks, and seasonal patterns at a glance. Collapsible to save screen space.
One click generates a Tonight's Occupancy load sheet and a full Room Status report — perfect for shift handover and night audit. No extra software needed.
Every check-in, service charge, and payment creates a timestamped ledger entry. Full audit trail at a glance.
Log staff salaries, electricity, water, and daily operations as they happen. EOD reports show net profit after expenses — not just gross revenue.
Export bookings history, guest directory, and expense log as CSV any time. Own your data and open it in Excel or Google Sheets with zero friction.
Generate a clean, print-ready receipt at checkout — itemized services, stay duration, and total paid. One click, done.
Send a professional checkout receipt straight to a guest's inbox with one click — itemized stay, payment method, and your hotel branding. Automatic.
Log laundry, meals, room service and other extras against any guest. Billed automatically and tracked per stay.
Opt in to booking.hbnairobi.com and travelers across Kenya can find and book your rooms online. Every reservation appears in your dashboard instantly.
Own more than one hotel? Add branch properties under one account and switch between them from the top navbar — one login, multiple locations, separate dashboards.
Record subscription payments made via M-Pesa or bank transfer — enter the reference number and date, and your billing history updates instantly.
Ask your hotel anything in plain English. Powered by Gemini — instantly answers occupancy, revenue, overdue guests, and which rooms are occupied, using your live data.
Power cuts, slow Safaricom data, a busy Friday night — HB Nairobi is built so the front desk never stops.
Lost connection? Keep checking guests in and out. Everything is saved on the device and syncs automatically the moment you're back online.
Enter your number, approve the prompt on your phone, done. Your account activates automatically — no invoices to chase.
Online bookings and front-desk reservations share one live room calendar. A room can never be given to two guests for the same night.
Run in KES, or in UGX, TZS, USD and more for properties across the region. Rates, receipts and reports all use your currency.
Encrypted connections, verified email sign-up, a separate login for every staff member and an audit trail of who did what.
Your data is backed up every night and you can export bookings, guests and expenses to Excel any time. It's your data, always.
The built-in AI assistant knows your live hotel data — room occupancy, revenue, guest names, and overdue checkouts — and answers any question instantly. No dashboards to navigate, no reports to run.
AI Hotel Assistant
Powered by Gemini
Nairobi Central
32 rooms · 78% occupied
Mombasa Branch
18 rooms · 55% occupied
Combined Rev.
KSh 84,500
↑ 12% this week
Total Rooms
50
across 2 properties
Own more than one hotel? Add branch properties under a single account and switch between them from the top navbar — separate dashboards, separate ledgers, one login.
Opt your hotel into booking.hbnairobi.com — Kenya's hotel booking directory. Travelers search by city, date, and budget; the booking flows straight into your dashboard with zero manual work.
Create your account with your hotel name and email. Your workspace is ready instantly with rooms pre-configured.
Click any vacant room and fill the guest details. Your ledger, room grid and stats all update in real-time.
Monitor revenue, overdue guests and checkouts. Print audit-ready reports for ownership and management.
Start your 14-day free trial today. No credit card required. Cancel anytime.
Add only what you need. All add-ons are billed on the same monthly cycle as your subscription — one combined invoice.
Get your hotel listed on booking.hbnairobi.com so travelers across Kenya can find and book you online.
Add a second (or third) hotel location under one account. Each branch gets its own dashboard, rooms, and ledger.
Record subscription payments made via M-Pesa or bank transfer — enter the reference and your billing history updates instantly.
All add-ons are billed to your main account. One M-Pesa or bank transfer payment covers everything each month.
In their own words.
Something else? Contact us or WhatsApp us.
Yes. All traffic is encrypted (HTTPS), every staff member has their own login, and every action is recorded in an audit log. Your data is backed up every night, and only your team can see your hotel's records. You can export everything to Excel whenever you like.
Keep working. HB Nairobi saves check-ins, bookings and payments on your device while you're offline and syncs them automatically when the connection comes back. You'll see a banner showing what's waiting to sync.
By M-Pesa straight from the Billing page in the app — you get a prompt on your phone and your account activates as soon as the payment goes through. Bank transfer is also available; just contact us.
You get reminder emails 3 days and 1 day before it ends. If you don't subscribe, your account becomes read-only — nothing is deleted, and you can still view your records and export them. Pay any time to pick up where you left off.
Yes, any time. There are no contracts or setup fees — you pay month to month. Export your data before you go and it's yours to keep.
No. It runs in the browser on any phone, tablet or laptop. You can also add it to your phone's home screen so it opens like an app.
Yes. Add front-desk staff and managers with their own logins. Staff can run check-ins and bookings; only owners and managers can change rates, delete records or see billing.
Start your free 14-day trial today. No setup fees, no credit card, no commitments.
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